Sendwave

Sendwave specializes in mobile-first cross-border remittances. Its primary offering is a user-friendly app that facilitates international money transfers with competitive exchange rates and low fees. The platform aims to ensure that more of the sent money reaches the recipient. Additionally, it offers the 'Sendwave Wallet' for US senders, allowing them to send digital dollars (USDC) with features like better rates, cashback offers, and fast refunds.

The process for sending money is designed to be simple and quick. Users download the Sendwave app, link their debit card for funding transfers, and complete an identity verification. Once set up, money can be transferred to friends and family in minutes directly from their phone, bypassing traditional queues and methods.

Sendwave primarily targets individuals in diaspora communities located in countries like the US, Canada, the UK, and the EU who wish to send money to their loved ones abroad. While the Sendwave Wallet is currently available only for US senders, the core money transfer service caters to a broader international audience, with a significant focus on remittances to African countries.

While the specific cash-out methods for recipients are not fully detailed in the provided text, Sendwave generally supports various payout options depending on the receiving country, which can include mobile money, bank deposits, and cash pickup. The 'Digital Dollars' sent via the Sendwave Wallet for US senders are protected until cashed out by the recipient in select markets.

Sendwave operates as WorldRemit Corp. DBA Sendwave and is part of Zepz. It is authorized to transmit money in key sending regions including the US (licensed as a Money Transmitter by the New York State Department of Financial Services and in Puerto Rico, a Foreign Transmittal Agency in Massachusetts, and a Currency Transmitter in Rhode Island with NMLS No. 1179663), Canada, the UK, and the EU. The service emphasizes being trusted by over 1 million users globally.

Sendwave provides comprehensive customer support, available 24/7. Users can reach out for assistance via chat for any help they might need. Specific phone contact points are also provided for various regions including the UK, US, Italy, Ireland, Spain, Canada, France, Belgium, and Germany.