Stitch Money

Stitch offers a comprehensive suite of enterprise payment solutions designed for scale and performance. This includes a robust payment gateway for online transactions, direct card acquiring services, and instant payout capabilities available 24/7, 365 days a year. The platform also facilitates efficient debit order collections, offers advanced payment orchestration to manage all payment operations from a single interface, and provides an embedded fraud solution for real-time detection and prevention. Furthermore, Stitch supports a wide array of payment methods, catering to both online and in-person transactions through a unified commerce approach, ensuring businesses can accept payments wherever their customers shop.

Stitch is primarily built for large enterprise businesses and growing e-commerce merchants in South Africa that demand high reliability, performance, and advanced functionality from their payment infrastructure. Its solutions cater to companies with complex payment needs, aiming to increase payment success rates, reduce operational costs, and streamline financial management. For smaller to medium-sized e-commerce businesses utilizing platforms like Shopify, WooCommerce, Squarespace, or Webflow, Stitch offers 'Stitch Express' — a plug-and-play product designed to enhance conversion and boost revenue without requiring custom integration. Notable clients include major South African enterprises such as MTN, Vodacom, Takealot, Mr D, Bash, The Courier Guy, Hollywoodbets, Luno, and Checkers Sixty60.

Stitch provides flexible integration options to suit various business needs, ranging from plug-and-play e-commerce plugins to a comprehensive REST API for custom implementations. Merchants leveraging popular e-commerce platforms can easily integrate Stitch Express with Shopify, WooCommerce, Squarespace, and Webflow to accept a wide range of payment methods including cards, Capitec Pay, Apple Pay, and Google Pay. For businesses requiring deeper customization and integration with existing systems and user interfaces, Stitch offers an enterprise-grade API, empowering developers to build tailored payment experiences. This versatility ensures that businesses can choose the level of integration that best aligns with their technical capabilities and operational requirements.

Stitch places a strong emphasis on data security and regulatory compliance, holding top-tier certifications to ensure the protection of payment and client data. The company is PCI DSS Level 1 certified, which is the highest globally recognized certification for processing online payments, established by Visa and Mastercard. Additionally, Stitch is ISO 27001 certified for information security management, demonstrating its commitment to rigorous information security standards. Their policies are continuously iterated and undergo stringent testing to proactively mitigate potential threats, ensuring a secure and trustworthy payment environment for all users and transactions.

Stitch delivers a true unified commerce solution, enabling businesses to manage both online and in-person payments seamlessly through a single platform. This integrated approach provides a centralized dashboard, streamlined reporting, and comprehensive reconciliation across all sales channels. By offering a consistent and personalized customer journey, regardless of where customers choose to shop, Stitch helps businesses optimize their retail payment operations. This holistic view of payment data empowers enterprises to gain deeper insights and make more informed decisions, enhancing efficiency and customer satisfaction across their entire payment ecosystem.

Stitch is committed to a client-first ethos, positioning itself as an extension of its clients' teams, from initial integration through ongoing optimization. The company offers 'white glove client service' with dedicated client success representatives, ensuring personalized attention and proactive guidance tailored to each business's unique needs. Furthermore, Stitch provides 24/7 support with a dedicated team that guarantees quick communication and resolution in the event of any issues or downtime. This robust support model underscores Stitch's dedication to building strong partnerships and ensuring the continuous, smooth operation of its clients' critical payment infrastructure.