Termii

Termii Switch offers an AI Delivery Intelligence solution designed for mission-critical communications. It guarantees the reliable delivery of One-Time Passwords (OTPs), alerts, and compliance notifications by automatically routing messages through the best-performing telecom paths. This multi-channel API supports verification via SMS, Voice, WhatsApp, Email, or TOTP, ensuring customers are instantly and securely verified. Its AI-powered routing and automatic failover mechanisms maintain message delivery reliability, even when network conditions degrade, leveraging real-time network intelligence to choose the fastest and most dependable path for every message.

Termii Engage provides intelligent communication workflows that enable businesses to orchestrate multichannel communication seamlessly across SMS, Voice, WhatsApp, and Email. The platform offers automation and AI personalization capabilities, allowing users to send targeted campaigns from a single dashboard. Businesses can segment customers and personalize messages based on behavior and engagement insights, ensuring relevant and timely communication. It also includes robust tools to track delivery, engagement, and conversions in real-time across all channels, providing actionable analytics to optimize messaging strategies and scale customer engagement effectively.

Termii Assist centralizes customer conversations and dramatically speeds up support request resolution using AI agents and automated workflows. It consolidates messages from SMS, WhatsApp, Email, Voice, and social channels into a single inbox, providing a unified view of customer interactions. The platform automates ticket routing and responses, reducing the manual load on support teams. Furthermore, it allows businesses to share answers efficiently via a central knowledge base, leading to reduced handling times and a significantly enhanced customer experience across all communication touchpoints.

Termii is built for a diverse range of industries that depend on reliable communication for their operations. Financial institutions and fintechs utilize Termii to securely verify users, deliver real-time transaction alerts, and strengthen customer trust through AI-native OTP and notification delivery. E-commerce businesses leverage the platform to recover abandoned carts, send instant order updates, and boost repeat sales with AI-optimized messaging automation. Public sector entities use AI agents for triaging citizen requests, routing tickets, and facilitating large-scale service communications with AI-enabled delivery routing. Additionally, startups can rapidly launch with AI-native messaging infrastructure that scales effortlessly with their business growth.

Termii offers a comprehensive and easy-to-integrate multi-channel messaging API, allowing developers to embed its robust communication capabilities directly into their applications. The platform provides detailed API documentation, enabling quick setup and efficient utilization of its features. This API-first approach ensures flexibility and scalability for businesses, whether they are integrating verification services, sending bulk alerts, or automating complex communication workflows. The availability of clear documentation and developer resources facilitates a smooth integration process, empowering technical teams to build seamless and reliable communication experiences.

Termii boasts an impressive track record, having processed over 3 billion communication transactions, underscoring its reliability and capacity. The platform reaches over 16 million unique users monthly, delivering OTPs, transaction alerts, and personalized messages with AI-native delivery reliability across 180+ countries. With capabilities to handle over 3 million daily API calls, Termii is engineered for high-volume traffic, ensuring low latency and guaranteed message delivery across all supported channels. This global reach and high-performance infrastructure make it a trusted partner for critical messaging for the fastest-growing digital businesses worldwide.